Delivery & Shipping Policy

Delivery & Shipping Policy

Last Updated: 10/2025

At uykutarlalari.com, we strive to deliver your orders quickly and efficiently. This Delivery & Shipping Policy explains our shipping methods, timelines, and responsibilities.

1. Processing Time

  • Orders are typically processed within 2  business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods

  • We work with trusted local and international courier partners to ensure safe delivery.

  • Available shipping options and estimated delivery times will be shown at checkout.

3. Delivery Timeframes

  • Domestic Deliveries (UAE): Estimated delivery within 3-5  business days.

  • International Deliveries: Estimated delivery within 5–10 business days, depending on the destination country.

  • Please note: delivery times are estimates and may vary due to customs procedures, courier delays, or unforeseen circumstances.

4. Shipping Costs

  • Shipping fees are calculated at checkout based on the delivery location, package size, and weight.

  • From time to time, we may offer free shipping promotions, which will be clearly communicated on our Website.

5. Customs, Duties & Taxes

  • For international orders, additional customs duties, import taxes, or local charges may apply.

  • These charges are the responsibility of the customer and are not included in the product price or shipping fee.

6. Tracking Orders

  • Once your order is shipped, you will receive a confirmation email with tracking details.

  • Customers can track their order status using the courier’s online tracking system.

7. Delays & Responsibility

  • We are not responsible for delays caused by courier services, customs clearance, natural events, or incorrect shipping information provided by the customer.

  • If your order is delayed beyond the estimated timeframe, please contact us for assistance.

8. Incorrect or Damaged Deliveries

  • If you receive a damaged product or an incorrect order, please notify us within 48 hours of delivery.

  • We will arrange a replacement or refund according to our Refund Policy.

9. Contact Information

For any shipping or delivery inquiries, please contact us:

  • Email: info@uykutarlalari.com

  • Phone: +971 58 526 8012

  • Address: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates